at&t u-verse Reviews and Complaints

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at&t u-verse Reviews

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  • Cancelled their service, but still billed and sent me to a collection agency!

    JUST CURIOUS. HAS ANYONE ELSE HAD HORRIBLE PROBLEMS WITH THEIR AT&T U-VERSE ACCOUNT? I have had one nightmare! Since February 4th, 2013 when I inadvertently signed up for U-Verse, and as soon as it was installed and I realized what it really was (quite different from what the sales rep sold me), I decided within 2 weeks to terminate the service. Since that date, all totaled I have literally SPENT 10 HOURS, 11 MINUTES with them on the phone trying to get them to acknowledge that I was not delinquent $218.95. A few days ago, they finally reconciled my account to show I only owed the... More...
    (Cable TV)
    chrismaster's Picture   chrismaster    0 Comments   Comments
  • ATTUverse lack of training

    AT&T U-verse Attn: AT&T U-verse (SM) PO Box 5014 Carol Stream, IL 60197-5014 U-Verse Account number: 107352764 To Whom It May Concern: I am an AT&T wireless iphone user, but never use AT&T other service before and I wanted to give AT&T internet a try. In the month of August, AT&T had DSL elite promotion for $20 a month, which I called to sign up at August 11th. However, AT&T representative told me my home address no longer offer DSL service. Instead, she promise $250 gift card for sign up the U-Verse internet service and $100 rebate for Modem. I... More...
    (Cable TV)
    mindyrose's Picture   mindyrose    0 Comments   Comments

    Look first you were to cheap to pay the Hallmark channel and I was upset about that and learned to accept it. But I will NOT accept you dropping the food network! ATT U-Verse is the most expensive cable. More expensive then Comcast, Dish Network, and Direct TV! All these other companies have the FOOD NETWORK! If the food network is not back on in 1 week I a changing to a different, CHEAPER cable company! STOP BEING CHEAP AND PAY THE DAMN FEE TO THE FOOD NETWORK! More...
    (Cable TV)
    jdcall1's Picture   jdcall1    0 Comments   Comments
  • Dropped Channels

    Are you kidding!! Why are you dropping COOK, HGTV, and Food Network? If you drop many more of the channels I watch, I may as well find a new cable company. Up until now I have had a good experience with ATTUverse but I am having my doubts. I should be charged less with all the channels being dropped. I cannot recommend Uverse to any of my friends because of the loss of all of the cooking shows. I hope you have enough business sense to put these show back on. You advertise how custom satisfaction is such an important part of your company, well you now have many unsatisfied customs. Here... More...
    (Cable TV)
    dolphin81's Picture   dolphin81    0 Comments   Comments
  • sports and hallmark

    I gave up my direct tv to bundle with at&t u-verse. Was told the sports package had all the baseball games I was getting with direct Tv. Not a chance.. All ball games are blacked out including the ohio cincinnati station. I spent over 10hours at least rying to get answers and it was the same."it is baseball blacking out not uverse. Different answer from we don't know why to there is a glitz in the system. Then the hallmark stations were lost because of a contract issue... really. I have had enough and am going back to direct TV More...
    (Cable TV)
    ketmek58's Picture   ketmek58    0 Comments   Comments
  • Help

    I don't know where to start as this has been ongoing, since day one,starting with the installation day when I was told he couldn't get a signal. "Sorry, no service, hope you didn't cancel Comcast". After speaking with a neighbor a few weeks later, I went into my local at&t store. I was asked if I had an afternoon appointment. I said yes and both people at the counter laughed and explained, sometimes the contractors don't want to stay late, so they do that. Anyways I was given a morning appointment and did have uverse installed. I didn't receive a... More...
    (Cable TV)
    December0's Picture   December0    0 Comments   Comments
  • at&t u-verse does not know what they are doing

    i have tried to get u-verse since 9/08 had a lazy tech come out to install was to be at my house at 10 am show up at 4:30 pm tries to talk me out of installing that day but i took the day off work so i said i want it installed so he drive to the box drive back and say's your to far. so i ask how come sales tells me i can get it.then he says sale does not know what they're i just drop at that.then 2 weeks later i see some one else getting that is farther so i try again.told still to far so i drop again!!than 4 weeks ago both houses next door get installed!!! so i ask the... More...
    (Cable TV)

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at&t u-verse Comments

geegee says: (10 years ago)
i am very upset with att uverse they are taken channels away just like comcast and putting them in a more expense package. i think i will go back to comcast

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